Digital Technology Graduate: UX

Posted 21 June 2022
Contact NameCiara Tully

Job description

Who are we? 


We're a top 10 UK clothing, footwear and homeware digital retailer based in Manchester. Our retail brands include JD Williams, Simply Be, and Jacamo. We champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 160 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers. 


We are looking for several Graduates to join our two-year scheme with rotations across User Experience, Digital Product, and our Delivery Management departments within Digital Technology. The above will be facilitated through short 3-month rotations for the first year, to then specialising in the final year in one area.


The role and responsibilities: User Experience


You will work as a Graduate Optimisation Executive to assist in the development of conversion strategies and deliver testing plans across our brands. You will learn what is takes to fuse our values with conversion rate optimisation (CRO) principles, ensuring that experiments produce learnings to deliver a frictionless and desirable shopping experience


Responsibilities within this area will include:

  • Support shaping the experimentation strategy using a range of qualitative and quantitative research methods to identify friction points, refine recommendations and highlight new opportunities.
  • Support the execution of the experimentation roadmap, delivering A/B/n tests that enhance the user journey and deliver bottom-line growth.
  • Develop data-driven, customer-led problem statements and test hypotheses.
  • Support the coordinate of the design, build, execution, and interpretation of experiments that provide the highest probability of success.
  • Input into experiment analysis and communicate results and learnings to stakeholders.
  • This will be achieved through working collaboratively with UX Design, Research, Data Science, Digital Technology, Marketing and Trading teams

What you will need to succeed within UX: 

  • Strong interest in CRO methodologies.
  • Passion for a data-led approach to identify problems in the customer journey, always looking for solutions beyond the obvious to meet their needs.
  • Ability to translate insights into user-focused problems and experiment opportunities.
  • Ability to communicate technical and detailed information to a non-technical audience in a simple and straightforward manner.
  • You must be a self-starter and natural project manager, comfortable presenting to business owners and stakeholders.
  • You’re a true collaborator with a positive and supportive approach, able to work off your own initiative and demonstrate a thirst for learning.
  • Knowledge of HTML, CSS and JavaScript is desirable.


For the other rotations:


The role within your Digital Product rotation will be a Product Associate, playing a pivotal part to getting stuff done within our development squads. This person will work within one of our tribes, delivering the technology needed to power our digital products.


The role within your Delivery Management rotation will be an Associate Delivery Manager, working as part of a squad to enable successful delivery of technological products/services or transformation within a complex portfolio and drive delivery for them.


What will you get?


Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives.


As a Graduate, you will receive a competitive salary with incremental increases across 24 months based on your performance. You’ll be part of N Brown’s Graduate programme, following a comprehensive learning and development plan including power skills workshops, sessions with our Executive Board, receive a dedicated mentor and more, as well as be part of our wider Emerging Talent community! You’ll be part of our bonus scheme, pension scheme, life assurance as well as receive 24 days holiday including bank holidays. Alongside this, you will also receive fantastic employee discount on our products, access to our Employee Assistance Programme and much more!


How to apply?


Interested? Click on Apply now and submit your CV and cover letter today! If successful, the next stage will be an ability test and following this an assessment centre. This role is for a September 2022 start.