Decision Systems Analyst

Salary Competitive and excellent benefits
Discipline Financial Services & Customer Operations
Contact NameAJ Marsh


The role  

Sits within the Credit Risk team, supporting the development of the lending strategy to drive long-term, sustainable profit from our Financial Services offering. You would work alongside colleagues across the Credit Risk lifecycle, as well as from Digital Operations, Financial Services Product and Compliance. 

A key pillar of our Group Strategy is the creation of a new Financial Services platform, which presents significant growth opportunities for the business. In this role you would be responsible for changes within the credit risk decision engine across the customer lifecycle, undertaking impact analysis and development of monitoring.  This will include the planning and user acceptance testing for implementation of a new risk decision engine as part of our Financial Services transformation.  This transformation will unlock growth into new financial services products and is an exciting project to be a part of. 

The role is ideally suited to an experienced credit risk analyst who enjoys working with decisioning platforms and wants to join a growing organisation. 


N Brown – who we are and why work for us?  

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, and Inclusion are, therefore, at the heart of our culture.  

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible. 


What will you do as a Credit Risk Decision Systems Analyst at N Brown?   


What you’ll do (Responsibilities and Accountabilities): 

  • Responsible for undertaking complex ad-hoc analysis using advanced SQL & SAS coding, providing conclusions and recommendations to support the Credit Risk team 
  • Responsible for planning and implementing strategy changes within the credit risk decision engine 
  • Responsible for UAT of changes made across the credit account lifecycle 
  • Responsible for documentation of changes and testing to satisfy controls 
  • Representing the Credit Risk team across cross-functional projects 
  • Responsible for the development of monitoring of strategy changes to understand customer and commercial outcomes.  To include investigation of any deviation from expected results 
  • Develop key stakeholder relationships across the business to include DT,  and Compliance. 


Who you are (Job qualifications and key skills): 



  • Highly analytical with strong technical skills 
  • Degree level educated, ideally in a numerate discipline 
  • Self-Motivated and reliable 
  • Strong communication skills 
  • Accurate with a high attention to detail 
  • Logical thinker 
  • Ability to present technical changes in non-technical language 
  • SAS and/or SQL skills are essential 
  • Use of Microsoft excel, including lookups, pivots and charts 
  • Proven experience of configuring specialist Credit Risk decisioning systems 



  • Previous experience of making changes Provenir or GDS Link 
  • Previous experience of undertaking Credit Risk user acceptance testing 


What’s in it for you?  

  • 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days  
  • Annual bonus scheme  
  • Enhanced maternity and adoption leave  
  • Access to Apricity, a self-funding IVF benefit at a reduced rate  
  • Company pension with up to 8% N Brown contribution  
  • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services  
  • A range of financial wellbeing support  
  • Colleague discount across all N Brown brands  
  • Onsite café with subsidised rates and local restaurant discounts!  
  • Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice  


Our promise to you:  

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. 


What happens when you apply to a role at N Brown?  

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!