Ecommerce Assistant

Salary £23,000
Discipline Product and Trade
Contact NameYes

N Brown – who we are and why work for us? 


At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, and Inclusion are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.


The role 


We are now recruiting for an Ecommerce Assistant our Marketing Team here at N Brown!

You will be contributing to the delivery of the Ecommerce strategy, achieving on-line demand targets and customer/visitor conversion targets for our brands.


What’s in it for you? 

  • 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days

  • Annual bonus scheme

  • Enhanced maternity and adoption leave

  • Access to Apricity, a self-funding IVF benefit at a reduced rate

  • Company pension with up to 8% N Brown contribution

  • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services

  • A range of financial wellbeing support

  • Colleague discount across all N Brown brands

  • Onsite café with subsidised rates and local restaurant discounts!

  • Life Assurance and Private Medical Insurance

  • Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

What will you do as a Ecommerce Assistant at N Brown?  

  • Execution of the retail trade plan to contribute to the delivery of the demand targets for the website/app and product categories.

  • Support in briefing and signing off creative to deliver the retail trade plan for the website/app home page and other promotional pages and campaigns.

  • Proactively ensure that the website/app are free of snags and issues, making suggestions for improved user experience and drive process to prevent issues.

  • Support in the analysis of the online demand and conversion activity and metrics, including completion of all required weekly and adhoc reports.

  • Supporting the Ecommerce Executive and working cross-functionally with the Digital, Optimisation and CRM teams to ensure that objectives are being met and conversion opportunities are being optimised.

  • Assist with the implementation of the category product plans and activity, working closely with the Buying & Merchandising teams.

  • Execute ad-hoc requests to ensure service messages are up to date on site/app.

What skills and experience will you have? 

  • Able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary

  • Good analytical skills

  • Excellent written and verbal communication skills, and great attention to detail

  • Ability to work collaboratively

  • Excellent team player, enthusiastic attitude and willingness to learn.

  • Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition

  • Good working knowledge of MS Excel

  • Experience in a similar role or graduate with a relevant degree

Our promise to you: 


We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!