Head of Supply Chain Change

Salary Competitive plus excellent benefits
Discipline Logistics
Contact NameYasmin Kobbekaduwe

The role

The Head of Supply Chain Change will be an expert in evaluating the business needs reporting into our Director of Supply Chain, defining new capability to support the business objectives, developing a road map for new technology capabilities, influencing cross functional partners, driving the change management agenda, managing and minimising cost, and delivering these new business capabilities with our customer at the forefront of mind. You’ll identify opportunities to improve the strategic objectives by working with a culturally engaged workforce to implement a rigorous and sustainable adoption of Continuous Improvement tools and techniques.

To lead and implement the Supply Chain strategy, supporting the overall Brand strategy. Accountable for overseeing and improving logistics & supply chain activities for the business. Challenging current solutions, processes and ways of working against our peers and best in class providers. Governance arrangements and skilled programme and project management resource in place supporting successful delivery of the Supply Chain objectives. Adoption of Continuous Improvement techniques across all Supply Chain areas.

They are commercially and operationally aware across all end to end aspects of the supply chain, able to identify inconsistencies and quick to exploit opportunities which enhance the customers experience and obsess about driving efficiency. Works with Merchandising, Product, Sourcing, Finance, Procurement and Digital Fit teams to ensure the delivery of cross-business improvement initiatives.


N Brown – who we are and why work for us? 

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, and Inclusion are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.


What’s in it for you? 

  • 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
  • Annual bonus scheme
  • Enhanced maternity and adoption leave
  • Access to Apricity, a self-funding IVF benefit at a reduced rate
  • Company pension with up to 8% N Brown contribution
  • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
  • A range of financial wellbeing support
  • Colleague discount across all N Brown brands
  • Onsite café with subsidised rates and local restaurant discounts!
  • Life Assurance and Private Medical Insurance
  • Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice


What will you do as a Head of Supply Chain Transformation at N Brown?

  • You’ll develop a clear strategic direction for the supply chain over the short, medium and long term.
  • You’ll construct a Supply Chain Plan that delivers the OKR targets.
  • You’ll management a clearly defined multi-year capital investment programme supporting improvements to Customers, Efficiency, Colleagues and the Environment; from concept through to ROI Group and Board approval.
  • You’ll provide management oversight and control of the Supply Chain portfolio of projects, ensuring they are accompanied by robust business cases and support the strategic objectives.
  • You’ll be responsible for the management of a structured and rigorous 'ways of working' approach to identify and deliver cross-business improvement initiatives covering Supply Chain, Product, Merchandising, Sourcing and Digital Fit.
  • You’ll implement a Continuous Improvement culture across all elements of the Supply Chain.
  • You’ll be responsible for the management of a governance process that supports the successful delivery of the Supply Chain plan and provides the required assurances to key stakeholders groups; Plc, Executive Board, Finance, Procurement


What skills and experience will you have? 

This is a senior supply chain role with a focus on operational excellence and improvement to accelerate the customer experience.  We are looking for an experienced operator who is used to bringing both operational and Head Office functions together through a strong academic rigour will enhance outputs and manage cross functional teams.


  • You’ll have proven senior leadership experience over a minimum of 10 years gained within a supply chain role.  Experience of managing senior teams across operational sites and head office locations.
  • You’ll have planned and preventative maintenance strategies, including statutory, regulatory and legal requirements.
  • You’ll have strong Project Management skills
  • You’ll have experience of management of People, Resources and Communication
  • Experience of management of Key Project Stake holders, External Suppliers, Consultants, and cross functional relationships.
  • You’ll be able to communication at all business levels.
  • Business knowledge for Tendering, Procurement, and Financial.


Our promise to you: 

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.


What happens when you apply to a role at N Brown? 

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!