The Role

To lead on all paper production, managing it’s process and driving efficiency and helping develop new ways of working in line with the wider planning team. Responsibility to monitor, measure and report on the key milestones for all offline (print and mailing) productions and ensure consistent delivery.

Support the improvements in production disciplines, timeliness and quality of output across our internal teams and external partners, by identifying efficiencies and improvements through a people, process and technology approach.

Support the BAU relationships with Marketing Production partners, for all the N Brown Brands in the most efficient, quality focussed and cost-effective manner. Bringing clearly identified disciplines and process innovation to the changing landscape of marketing communications for N Brown.

What will you do as an Print Production Manager at N Brown?

Creation and management of offline budgets, targeting operational savings & excellence
Managing supplier relationships across our external production services, print, paper & mailing partners
Create print and mail schedules for internal colleagues and external partners and monitor effectiveness
Project/Offer set up on WorkFront
Maintain schedules throughout the season, identifying areas for improvement
Create checklist paperwork
Receive and brief running order information to external partner, taking responsibility for our SLAs being met
Managing supplied line list for clarity for external partner
Management of Paper Copy Generator prior to production commencement
Manage artwork approval processes for both catalogue and DM projects including amends and delivery
Manage QC process and lead on areas for improvement
Check all costs against rate cards and close project down by receipting PO’s.
Be the paper champion internally, sharing innovation, success and improvements

What skills and experience will you have?

Knowledge of offline retail production.
Excellent organisation skills/attention to detail.
Works well under pressure and to deadlines.
Awareness of creative content, pre-media and print.
Good communication and influencing skills with the ability to build cross-functional relationships.
Great project and change management skills.
Pro-active, positive & flexible with a ‘can-do’ attitude.
Supports team development by sharing experience and expertise.
An open-minded, flexible and positive attitude toward new challenges, with a willingness to implement change as and when necessary.
A working knowledge of all Creative software and Microsoft Office is essential, and a knowledge of Proof HQ and Job Manager would be beneficial.
Microsoft Suite and Industry Software.

What’s in it for you?

Hybrid working (3 days in the office at a minimum)
24 days holiday (+ 8 bank holidays)
Annual bonus scheme
Enhanced maternity and adoption leave
Company pension with up to 8% N Brown contribution
Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
A range of financial wellbeing support
Colleague discount across all N Brown brands
Onsite café with subsidised rates and local restaurant discounts!
Life Assurance and Private Medical Insurance
Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don’t have strict working hours you can find the working pattern that’s right for you.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!