Warehouse Senior Team Leader

N Brown – who we are and why work for us? 

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, and Inclusion are, therefore, at the heart of our culture. 

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible. 

The role 

We’re looking for a Senior Team Leader to join our Logistics Warehouse team! 

Shift pattern: 4 days on 4 days off. Your working hours will be 2pm – 1:30am.  

Location: Our Logistics hub is located in Shaw, Oldham. It can be easily accessed via Tram which is a just few minutes walk away and we also offer free car parking for anyone who wishes to drive to the site.   

As a Senior Leader you’ll support the delivery of the Logistics Operational objectives in line with strategy and annual business plans. The role includes the effective management of specific operational processes, resource and people within the Logistics team. You’ll be passionate about providing an excellent customer experience for all internal and external customers within agreed objectives and SLA’s and you’ll work to drive change through a continuous improvement culture. 

You’ll also be responsible for managing 1-10 Team Leaders, who have 20 – 30 Team Members 

What’s in it for you? 

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days 
• Annual bonus scheme 
• Enhanced maternity and adoption leave 
• Company pension with up to 8% N Brown contribution 
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services 
• A range of financial wellbeing support 
• Colleague discount across all N Brown brands 
• Onsite café with subsidised rates and local restaurant discounts! 
• Life Assurance and Private Medical Insurance 
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice 

What will you do as a Senior Leader at N Brown? 

• You’ll lead, support, motivate, train, develop and performance manage the operational Logistics team members, working across multiple shifts 7 days a week (including bank holidays) to ensure Logistics Operational objectives are met through effective management. Ensure all people management activity is expedited as quickly as possible in line with policies and procedures. 
• You’ll provide operational delivery of all Health & Safety and housekeeping requirements ensuring a safe and clean environment for all staff and visitors on the Logistics sites. 
• You’ll achieve all production, compliance targets and SLA’s ensuring the most cost effective use of resource and services. You’ll also be flexible with start/finish times of shift in order to plan the day and provide accurate details for handovers for colleagues. Respond to adjustments in production plans and assign resource accordingly 
• You’ll deliver the departmental budgets through effective manpower planning, performance management. Review performance of area of responsibility and provide weekly cost analysis.  Review and respond to direction to investigate trends in MI 
• You’ll deliver quality management through a Right First Time approach 
• You’ll actively support the company values program throughout the Logistics division, demonstrating use of company behaviours. 
• You’ll identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands. 

What skills and experience will you have? 

• A proven track record of management within a E-Commerce warehousing and distribution setting 
• To be the voice for your core colleagues and Leadership team. 
• Champion a true team culture for your colleagues. 
• Champion People and Engagement and help drive initiatives for your team. 
• Create a supportive, inclusive environment where your team are encouraged to do their best. 
• Be open to feedback from your team and create ideas to improve colleague experience. 
• Act as role models and demonstrate our core company values. 
• Communicate honestly with all colleagues. 

Our promise to you: 

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. 

What happens when you apply to a role at N Brown? 

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!