CRM Executive

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services and flexible finance.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown

N Brown are recruiting a Marketing Executive into our CRM team! We are looking for someone with ambition, who is self-motivated to learn new things and can swiftly adapt to the fast-paced world of retail!

Working in a fast-paced customer centric team, you’ll support a performance focused ECRM strategy to engage and encourage customers to respond and convert, driving loyalty, profitability and lifetime value. 

What you’ll do:

• You’ll support the end-to-end process of creation and deployment of targeted and personalised ECRM campaigns (Email, App Push and Paper) to achieve the commercial targets.
• Working within the CRM team to support the development and growth of the customer base, play a contributing role in the creation of weekly, monthly & seasonal plans and objectives to maximise response.
• You’ll utilise customer segmentation to deliver targeted customer programmes driving profitable performance.
• You’ll produce weekly results and analysis, supplying recommendations for future actions.
• Working in collaboration with colleagues in other departments to ensure the commercial objectives are met effectively, efficiently, on time and within budget.

 Who you are:

• You’ll be self-motivated, enthusiastic, eager to learn with a knowledge of CRM
• You’ll have experience of working in a complex and fast paced environment, or marketing or other relevant degree desirable
• Microsoft suites and experience with CRM tools and systems desirable

What you need to know before you apply: 

Hybrid working - this role offers hybrid working split between our Head office in Manchester (Northern Quarter) and home 

Your Benefits: 

• Competitive bonus scheme – we reward you when we succeed 
• Company pension scheme which we’ll match up to 5% and if you put in 6% we’ll contribute 8%. 
• Life Assurance  
• You’ll receive 24 days plus bank holidays. Your holiday entitlement increases with length of service and you’ll have the option to purchase an extra 10 days per year. 
• Amazing colleague discount scheme across all our brands 
• And loads more! For more info  https://www.nbrowncareers.co.uk/why-join/your-benefits 

Whilst the world has changed beyond all recognition since we started trading over 150 years ago, N Brown has always stayed relevant through commitments to its customers – and its people. We’ve developed into one of the UK’s largest digital retailers and a growing global force in fashion. Our vision is simple – to become the globally loved experts in fashion that fits and an international digital retailer with power brands like JD Williams, Jacamo, Simply Be and Fashion World leading the way